Privacy Policy

Acme Vintage Supply ("we", "us", "our") operates the e-commerce store at acmevintagesupply.com. Our primary place of business is Dartmouth, Nova Scotia, Canada.

We are committed to protecting your personal information and your right to privacy in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

We collect information you provide directly to us when you:

• Place an order (name, shipping address, email, phone number)
• Create an account (email address, password hash)
• Subscribe to our newsletter (email address only)
• Contact us (name, email, message content)

We also collect limited technical data automatically:

• IP address and general location (country/region)
• Browser type and device type
• Pages visited and time spent on site (via Vercel Analytics — anonymised)
• Referring URL

We do not collect or store payment card numbers. All payments are processed by Shopify Payments; we receive only an order confirmation and partial card details (last four digits, card type) for your records.

We use the information we collect to:

• Process and fulfil your orders, and send order confirmations and dispatch notifications
• Respond to customer service enquiries
• Send our seasonal newsletter (only with your explicit consent)
• Detect and prevent fraudulent transactions
• Improve site performance and product listings
• Comply with legal and tax obligations

We do not sell, rent, trade, or share your personal information with any third parties for marketing purposes.

We use the following third-party services, each of which processes personal data under their own privacy policies:

We do not share your personal information (including shipping address or contact details) with any other third parties.

We use only essential cookies required for the shopping cart and checkout session. We do not use advertising or cross-site tracking cookies. You may disable cookies in your browser settings; however, the cart and checkout will not function without session cookies enabled.

Order records are retained for seven years to meet Canada Revenue Agency requirements. Newsletter subscriber records are retained until you unsubscribe. Account data is retained until you request deletion (see Section 7).

Under PIPEDA you have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Withdraw consent to marketing communications at any time
• Request deletion of your account and associated personal data (subject to legal retention requirements)

To exercise any of these rights, write to us at acmesign01@gmail.com with the subject line "Privacy Request". We will respond within 30 days.

Our site is served over HTTPS. Shopify maintains PCI DSS compliance for all payment data. We restrict access to customer data to personnel who require it to fulfil orders or provide customer service.

We may update this Privacy Policy from time to time. The effective date at the top of this page will be updated accordingly. Continued use of the site after changes constitutes acceptance of the revised policy.

Privacy questions or requests: acmesign01@gmail.com
Acme Vintage Supply · Dartmouth, Nova Scotia, Canada